.page-faq {
  --faq-card: rgba(16, 26, 34, 0.88);
  --faq-line-soft: rgba(135, 152, 163, 0.18);
  padding-bottom: clamp(40px, 7vw, 88px);
}

.page-faq .faq-hero {
  padding-top: clamp(16px, 3vw, 32px);
}

.page-faq .faq-hero__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(22px, 4vw, 44px);
  align-items: center;
}

.page-faq .faq-hero__copy h1 {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(2rem, 5.4vw, 3.5rem);
  line-height: 1.06;
  letter-spacing: -0.02em;
  margin: 10px 0 18px;
  color: var(--mist);
}

.page-faq .faq-lede {
  margin: 0;
  max-width: 46ch;
  font-size: 1rem;
  line-height: 1.8;
  color: var(--mist-72);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 24px;
}

.page-faq .faq-facts {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1px;
  margin: 28px 0 0;
  background: var(--line);
  border-radius: var(--radius-md);
  overflow: hidden;
}

.page-faq .faq-facts__cell {
  background: var(--ink-2);
  padding: 14px 16px;
}

.page-faq .faq-facts dt {
  font-family: var(--font-mono);
  font-size: 1.02rem;
  font-weight: 600;
  color: var(--cyan);
  letter-spacing: 0.02em;
  font-variant-numeric: tabular-nums;
}

.page-faq .faq-facts dd {
  margin: 4px 0 0;
  font-size: 0.82rem;
  color: var(--mist-56);
  letter-spacing: 0.02em;
}

.page-faq .faq-hero__figure {
  margin: 0;
  border-radius: var(--radius-lg);
  overflow: hidden;
  border: 1px solid var(--line-cyan);
  background: var(--ink-2);
}

.page-faq .faq-hero__figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-hero__figure figcaption {
  padding: 12px 16px 14px;
  font-size: 0.8rem;
  line-height: 1.6;
  color: var(--mist-56);
  border-top: 1px solid var(--faq-line-soft);
}

/* 六步排查 */
.page-faq .step-tree {
  list-style: none;
  margin: 28px 0 0;
  padding: 0;
}

.page-faq .step {
  position: relative;
  padding-left: 40px;
}

.page-faq .step:not(:last-child) {
  padding-bottom: 14px;
}

.page-faq .step::before {
  content: "";
  position: absolute;
  left: 13px;
  top: 32px;
  bottom: 2px;
  width: 2px;
  background: linear-gradient(180deg, rgba(47, 243, 208, 0.42), rgba(47, 243, 208, 0.06));
}

.page-faq .step:last-child::before {
  content: none;
}

.page-faq .step::after {
  content: "";
  position: absolute;
  left: 5px;
  top: 15px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: var(--ink);
  border: 2px solid rgba(47, 243, 208, 0.4);
  transition: background 0.18s var(--ease), border-color 0.18s var(--ease), box-shadow 0.18s var(--ease);
}

.page-faq .step:has(details[open])::after {
  background: var(--cyan);
  border-color: var(--cyan);
  box-shadow: 0 0 0 5px rgba(47, 243, 208, 0.14);
}

.page-faq .step-card {
  background: var(--ink-2);
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  overflow: hidden;
  transition: border-color 0.18s var(--ease), box-shadow 0.18s var(--ease);
}

.page-faq .step-card[open] {
  border-color: rgba(47, 243, 208, 0.32);
  box-shadow: 0 12px 30px -22px rgba(47, 243, 208, 0.6);
}

.page-faq .step-summary {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 15px 16px;
  cursor: pointer;
  list-style: none;
}

.page-faq .step-summary::-webkit-details-marker {
  display: none;
}

.page-faq .step-summary:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: -3px;
  border-radius: var(--radius-md);
}

.page-faq .step-index {
  flex: none;
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.08em;
  color: var(--clay);
  font-variant-numeric: tabular-nums;
}

.page-faq .step-card[open] .step-index {
  color: var(--cyan);
}

.page-faq .step-name {
  flex: 1 1 auto;
  font-size: 0.98rem;
  font-weight: 600;
  color: var(--mist);
  line-height: 1.5;
}

.page-faq .step-mark {
  position: relative;
  flex: none;
  width: 16px;
  height: 16px;
  align-self: center;
}

.page-faq .step-mark::before,
.page-faq .step-mark::after {
  content: "";
  position: absolute;
  background: var(--neutral);
  border-radius: 2px;
  transition: transform 0.2s var(--ease), background 0.2s var(--ease);
}

.page-faq .step-mark::before {
  left: 0;
  top: 7px;
  width: 16px;
  height: 2px;
}

.page-faq .step-mark::after {
  left: 7px;
  top: 0;
  width: 2px;
  height: 16px;
}

.page-faq .step-card[open] .step-mark::after {
  transform: scaleY(0);
}

.page-faq .step-card[open] .step-mark::before {
  background: var(--cyan);
}

.page-faq .step-body {
  padding: 14px 16px 18px;
  border-top: 1px solid var(--faq-line-soft);
  font-size: 0.92rem;
  line-height: 1.75;
  color: var(--mist-72);
}

.page-faq .step-body p {
  margin: 0 0 0.72em;
}

.page-faq .step-body p:last-of-type {
  margin-bottom: 0;
}

.page-faq .step-list {
  list-style: none;
  margin: 14px 0 0;
  padding: 0;
  display: grid;
  gap: 8px;
}

.page-faq .step-list li {
  position: relative;
  padding-left: 18px;
  font-size: 0.88rem;
  color: var(--mist-56);
}

.page-faq .step-list li::before {
  content: "";
  position: absolute;
  left: 2px;
  top: 0.62em;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--moss);
}

.page-faq .step-action {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 16px;
}

/* 问题分类 */
.page-faq .faq-topics__grid {
  align-items: start;
}

.page-faq .topic-grid {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 10px;
}

.page-faq .topic-card {
  padding: 16px;
  border-radius: var(--radius-md);
  border: 1px solid var(--line);
  background: linear-gradient(160deg, rgba(30, 48, 59, 0.92), rgba(16, 26, 34, 0.92));
  transition: transform 0.16s var(--ease), border-color 0.16s var(--ease);
}

.page-faq .topic-card:hover {
  transform: translateY(-2px);
  border-color: rgba(47, 243, 208, 0.34);
}

.page-faq .topic-card__no {
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.1em;
  color: var(--clay);
  font-variant-numeric: tabular-nums;
}

.page-faq .topic-card__title {
  margin: 8px 0 6px;
  font-size: 0.95rem;
  font-weight: 600;
  color: var(--mist);
  line-height: 1.4;
}

.page-faq .topic-card__desc {
  margin: 0;
  font-size: 0.84rem;
  line-height: 1.65;
  color: var(--mist-56);
}

.page-faq .faq-topics__aside {
  display: grid;
  gap: 16px;
  margin-top: 24px;
}

.page-faq .faq-topics__figure {
  margin: 0;
  border-radius: var(--radius-lg);
  overflow: hidden;
  border: 1px solid var(--line);
  background: var(--ink-2);
}

.page-faq .faq-topics__figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-aside-note {
  padding: 20px;
  border-radius: var(--radius-lg);
}

.page-faq .faq-aside-note p {
  margin: 0 0 16px;
  font-size: 0.9rem;
  line-height: 1.75;
  color: var(--mist-72);
}

/* 权益页加载失败 */
.page-faq .faq-rights__panel {
  padding: clamp(20px, 4vw, 40px);
  border-radius: var(--radius-lg);
  border: 1px solid rgba(255, 90, 54, 0.26);
  background:
    radial-gradient(120% 130% at 100% 0%, rgba(255, 90, 54, 0.16), transparent 58%),
    linear-gradient(180deg, rgba(30, 48, 59, 0.96), rgba(16, 26, 34, 0.98));
}

.page-faq .rights-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
  margin-top: 26px;
}

.page-faq .rights-card {
  padding: 18px;
  border-radius: var(--radius-md);
  border: 1px solid var(--line);
  background: rgba(6, 10, 15, 0.5);
}

.page-faq .rights-card h3 {
  margin: 10px 0 8px;
  font-size: 0.95rem;
  font-weight: 600;
  color: var(--mist);
  line-height: 1.45;
}

.page-faq .rights-card p {
  margin: 0;
  font-size: 0.86rem;
  line-height: 1.7;
  color: var(--mist-56);
}

.page-faq .faq-rights__foot {
  margin-top: 24px;
  padding-top: 20px;
  border-top: 1px solid rgba(255, 90, 54, 0.2);
  display: grid;
  gap: 16px;
}

.page-faq .faq-rights__foot p {
  margin: 0;
  font-size: 0.88rem;
  line-height: 1.75;
  color: var(--mist-72);
  max-width: 62ch;
}

.page-faq .faq-rights__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

/* 客服时段 */
.page-faq .service-band {
  padding: clamp(22px, 4vw, 38px);
  border-radius: var(--radius-lg);
  border: 1px solid var(--line-cyan);
  background: linear-gradient(135deg, rgba(47, 243, 208, 0.1), rgba(16, 26, 34, 0.94) 48%);
  display: grid;
  gap: 22px;
}

.page-faq .service-band__head h2 {
  font-family: var(--font-display);
  font-size: clamp(1.35rem, 3vw, 1.9rem);
  line-height: 1.2;
  letter-spacing: -0.01em;
  margin: 8px 0 12px;
  color: var(--mist);
}

.page-faq .service-band__head p {
  margin: 0;
  font-size: 0.92rem;
  line-height: 1.75;
  color: var(--mist-72);
  max-width: 52ch;
}

.page-faq .service-meta {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
  gap: 1px;
  margin: 0;
  background: var(--line);
  border-radius: var(--radius-md);
  overflow: hidden;
}

.page-faq .service-meta__cell {
  background: rgba(6, 10, 15, 0.55);
  padding: 14px 16px;
}

.page-faq .service-meta dt {
  font-size: 0.78rem;
  letter-spacing: 0.04em;
  color: var(--mist-56);
}

.page-faq .service-meta dd {
  margin: 6px 0 0;
  font-size: 1rem;
  font-weight: 600;
  color: var(--cyan);
  font-variant-numeric: tabular-nums;
}

.page-faq .service-note {
  margin: 0;
  font-size: 0.86rem;
  line-height: 1.75;
  color: var(--mist-56);
}

/* 排查记录 */
.page-faq .log-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
  margin-top: 24px;
}

.page-faq .log-card {
  padding: 0 16px;
  border-radius: var(--radius-md);
  border: 1px solid var(--line);
  background: var(--ink-2);
  transition: border-color 0.18s var(--ease);
}

.page-faq .log-card[open] {
  border-color: rgba(255, 196, 107, 0.32);
}

.page-faq .log-card > summary {
  list-style: none;
  cursor: pointer;
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 15px 0;
  font-size: 0.95rem;
  font-weight: 600;
  color: var(--mist);
}

.page-faq .log-card > summary::-webkit-details-marker {
  display: none;
}

.page-faq .log-card > summary:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: 2px;
  border-radius: 4px;
}

.page-faq .log-card > summary::after {
  content: "+";
  margin-left: auto;
  font-family: var(--font-mono);
  font-size: 1rem;
  color: var(--gold);
}

.page-faq .log-card[open] > summary::after {
  content: "−";
}

.page-faq .log-card__no {
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.08em;
  color: var(--gold);
  font-variant-numeric: tabular-nums;
}

.page-faq .log-card > p {
  margin: 0 0 16px;
  font-size: 0.88rem;
  line-height: 1.75;
  color: var(--mist-56);
}

/* 延伸入口 */
.page-faq .faq-next__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
  margin-top: 22px;
}

.page-faq .faq-next__item {
  position: relative;
  display: grid;
  gap: 6px;
  padding: 18px 46px 18px 18px;
  border-radius: var(--radius-md);
  border: 1px solid var(--line);
  background: rgba(30, 48, 59, 0.62);
  text-decoration: none;
  transition: border-color 0.16s var(--ease), transform 0.16s var(--ease), background 0.16s var(--ease);
}

.page-faq .faq-next__item:hover {
  transform: translateY(-2px);
  border-color: rgba(47, 243, 208, 0.4);
  background: rgba(30, 48, 59, 0.9);
}

.page-faq .faq-next__item:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: 3px;
}

.page-faq .faq-next__label {
  font-size: 1rem;
  font-weight: 600;
  color: var(--mist);
}

.page-faq .faq-next__desc {
  font-size: 0.85rem;
  line-height: 1.65;
  color: var(--mist-56);
}

.page-faq .faq-next__arrow {
  position: absolute;
  right: 18px;
  top: 50%;
  transform: translateY(-50%);
  font-family: var(--font-mono);
  color: var(--cyan);
}

@media (min-width: 720px) {
  .page-faq .faq-facts {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .rights-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .log-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-next__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-rights__foot {
    grid-template-columns: 1fr auto;
    align-items: center;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.12fr) minmax(0, 1fr);
  }

  .page-faq .faq-topics__aside {
    margin-top: 0;
    position: sticky;
    top: 96px;
  }

  .page-faq .step {
    padding-left: 52px;
  }

  .page-faq .step::before {
    left: 17px;
  }

  .page-faq .step::after {
    left: 9px;
  }

  .page-faq .step-summary {
    padding: 18px 22px;
  }

  .page-faq .step-body {
    padding: 16px 22px 22px;
    font-size: 0.94rem;
  }

  .page-faq .service-band {
    grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr);
    align-items: start;
  }

  .page-faq .service-note {
    grid-column: 1 / -1;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .step-card,
  .page-faq .step::after,
  .page-faq .step-mark::before,
  .page-faq .step-mark::after,
  .page-faq .topic-card,
  .page-faq .faq-next__item,
  .page-faq .log-card {
    transition: none;
  }

  .page-faq .topic-card:hover,
  .page-faq .faq-next__item:hover {
    transform: none;
  }
}
<<<PAGE_CSS_END>>>